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Greater Boston's Premier Elevator Service & Installation Experts

Keeping Massachusetts Moving Safely and Efficiently

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Elevator Services

Maintenance and Repair

Keep your elevator systems running safely and efficiently with Keystone's comprehensive repair and maintenance programs. Our factory-trained technicians provide 24/7 emergency response throughout Greater Boston, delivering prompt service when you need it most. With preventive maintenance plans tailored to your building's specific needs, we help prevent unexpected downtime and extend your equipment's lifespan. Trust our 35+ years of experience to maintain your vertical transportation systems.

Elevator Modernization

Transform your aging elevator system into a modern, energy-efficient asset. Keystone's modernization solutions upgrade your existing equipment with the latest technology, improving reliability, safety, and performance. We specialize in modernizing all major brands, from control systems to cab interiors, minimizing disruption while maximizing value. Our Boston-based team works closely with building owners and managers to create customized modernization plans that meet both budget and timeline requirements.

New Elevator  Installation

From historic Boston buildings to new construction projects, Keystone delivers expert elevator installation services that prioritize quality and safety. Our experienced installation teams work with architects, contractors, and building owners to ensure seamless integration of new elevator systems. We handle everything from initial planning and design consultation through final testing and certification, providing clear communication at every step. Trust us to install the right elevator solution for your building's unique needs.

Inspection and Compliance

Stay ahead of regulatory requirements with Keystone's thorough inspection and compliance services. Our certified inspectors provide comprehensive evaluations to ensure your elevator systems meet all state and local codes, including Massachusetts CMR 524. We document everything meticulously, maintain detailed compliance records, and help you plan for future requirements. Count on our expertise to keep your elevators fully compliant and your building occupants safe.

Frequently Asked Questions

  • Keystone Elevator's certified technicians are qualified to service and maintain all major elevator brands and equipment types. This includes industry-leading manufacturers such as KONE, Schindler, Otis, and ThyssenKrupp, as well as all other commercial elevator systems.

  • We service virtually all types of elevator systems commonly found in Eastern Massachusetts, including hydraulic elevators, traction elevators (both geared and gearless), MRL (Machine Room-Less) systems, and freight elevators. 

  • We service all of Eastern Massachusetts, as far west as Framingham all the way down to the Cape and the Islands. Our central location allows us to quickly respond to any elevator emergency or service call throughout Eastern Massachusetts. We're fully licensed and insured to operate throughout the state.

  • Yes, we are fully licensed, bonded, and insured in Massachusetts. We maintain:

    • MA State Elevator Contractor License

    • Comprehensive liability insurance

    • Workers' compensation insurance

    • Bond coverage

    All our technicians are licensed and undergo regular safety training and certification updates.

  • A typical new elevator installation takes 8-12 weeks, depending on:

    • Building structure

    • Type of elevator

    • Number of floors

    • Permit processing

    • Site preparation needs

    We provide detailed timelines during the planning phase and keep you updated throughout the installation process.

  • We maintain strict safety standards through:

    • Regular safety inspections

    • Code compliance checks

    • Up-to-date certifications

    • Comprehensive testing

    • Detailed documentation

    • Staff safety training

    • We stay current with all Massachusetts elevator codes and safety regulations.

  • Key indicators include increased service calls, longer wait times, unusual noises or vibrations. outdated control systems, rising energy costs, and parts becoming obsolete. We can perform a comprehensive evaluation to determine if modernization would benefit your building.

Our Story in Numbers

Since 1995, our commitment to excellence has shaped Boston's vertical transportation landscape. From emergency repairs to complete modernizations, these numbers reflect our dedication to safety, reliability, and exceptional service throughout Greater Boston.

Years in Business

30+ yrs

Elevators Serviced

3,000+

Inspections Passed

1,500+

Technician Experience

25+ yrs

Keystone Elevator - Commercial & Residential Elevator Solutions

With over 30 years of experience servicing Eastern Massachusetts's vertical transportation needs, Keystone Elevator combine technical expertise with responsive local service. Our team of certified technicians ensures your elevators operate at peak performance, meeting all safety standards while minimizing downtime. When you call Keystone Elevator, you'll speak directly with our Massachusetts-based team who understand your building's needs and can provide immediate, knowledgeable assistance. Whether it's routine maintenance, emergency repairs, or complete modernization, we're here 24/7 to keep your building moving.

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