Understanding Your Building’s Elevator

If you manage a commercial building with more than one or two floors, then chances are it has an elevator. Over the past few years, you may have grown comfortable with outsourcing the work to professional engineers. Even so, it’s a good idea to understand some of the basics of your elevators and how they work.

This helps you play more of an active role in ensuring they are properly maintained over time. It also helps you to identify minor glitches versus serious problems that require shutting the elevators down.

Elevator Cabin

The cabin is the part of the elevator everyone is familiar with. This area transports people or equipment to different floors in your building. Some architects design the freight cabins to look different from the passenger cabins due to the likelihood of more wear and tear.

Elevator Doors

These govern the exit and entrance to the elevator cabin. When an elevator becomes stuck, especially mid-floor, these doors may get jammed. Note that there are typically two sets of doors: one on the inside and the outside.

Speed Governors

Some elevators are faster than others. The speed governors or governor rope is responsible for this. They control how fast an elevator travels, whether it’s climbing up ten floors or lowering five. The speed governors are usually found at the bottom of the car.


This is also located at the bottom of the car and helps to slow an elevator during descent. This is especially important if an elevator malfunctions and plunges to the bottom of the elevator shaft. The buffers use dissipating or accumulating kinetic energy to bring the cab to a stop.

A little knowledge can go a long way when it comes to fixing elevators. However, you still need professionals to get the job done. The trick is finding the right company. Contact Keystone Elevator by calling 781-277-4655 or emailing us today!

Benefits of Professional Elevator Testing

Elevators are in use in your buildings virtually every day, whether it is a multi-unit residence, shopping mall, hospital, hotel, or office building. Unlike other equipment, such as copiers or computers, they require regular maintenance and detailed upkeep to meet safety requirements. Licensed specialists are critical to keeping your system running smoothly and efficiently. Most people don’t think about elevator upkeep until something goes wrong. However, there are several reasons to have a professional inspect your cabins and overall system on a regular schedule.

Meet Regulatory Requirements

Elevators in Massachusetts and throughout New England must pass routine inspections. Failing to meet the regulatory requirements can result in fines, passenger injuries, and other detrimental events. Not only must it be up to code, but it also needs a separate machine room and control room, specifically for this purpose. These areas must follow fire codes and meet independent tests with each elevator inspection.

Maintain Passenger Safety

Minor issues can become major problems quickly, creating potentially hazardous conditions for those who use it. Regular maintenance can help ensure it operates properly at all times. Not only are tenants, customers, and employees happy, but it also makes the building appear well-kept. As a result, it is more likely to be viewed positively by potential new clients, which helps the building hold or increase its value.

Get Longer Functional Life

Regularly maintained elevator systems can last for decades. Replacing parts as they begin to wear, keeping the cabin in pristine condition, and modernizing as needed can provide significant cost savings. Neglecting routine maintenance can result in complex repairs that become more frequent as the unit ages. Over time corrective and preventative maintenance is more affordable than emergency repairs or total replacement.

At Keystone Elevator, our expert technicians are trained and licensed. We have the experience necessary to guarantee proper service, repair and installation of new, as well as existing systems. Our employees stay up to date with the ever-changing codes and requirements, to provide the best service available. Call 781-277-4655 or email us to learn more about our state elevator testing, repair, and maintenance services.

maintain elevators

Top Issues Found in Routine Elevator Maintenance

If you want to keep your elevators functioning properly, then you need to make sure that you have routine maintenance performed. The routine inspections are not only for preventative measures. In fact, these inspections can highlight larger problems that may occur later on. The earlier you catch a problem, the more likely you are to fix it before it becomes too costly. If you maintain your elevator, it increases its longevity while saving you money. Even with routine maintenance, here are some of the most common problems that professionals catch.

Sheave Problems

Your elevator sheaves suspend the elevator and carry it. These sheaves may become worn over time and this will put extra wear on the ropes. If you take care of the problem early enough, then you shouldn’t have to deal with hoist rope failures.

Power Problems

Elevators use up a large supply of power. If you make any changes to the building’s utility system, it can affect the motor and lead to elevator damage. You can have a power quality survey done to figure out if the elevator received over or under voltage. It’s crucial that you prevent burnout of any system components.

Bearing Problems

The bearings are important to the motor. A sign of bearing malfunction is noisy bearings. If you install inductive absorbers or replace the bearings, you can prevent currents from forming. Likewise, it keeps your energy costs low.

Oil and Lubricant Contamination

Elevator systems need oil and lubrication to run properly. However, it is possible for metal particles to make their way into the liquids due to wear. When you receive professional maintenance, they will check the metal levels and replace them if there are any potential problems.

When it comes to elevator maintenance, you need to stay up to date on it. Routine maintenance is crucial to the longevity of your elevator, not to mention, maintenance keeps small problems from growing. To keep up with regular maintenance, contact Keystone Elevator by calling 970-409-1245 or sending us an email today!

Elevator Installation Is Just a Matter of Time

A new elevator in a commercial building has the ability to transform the lobby into something special. Whether it’s in an office building, shopping mall, hospital, or hotel, an elevator can be a sign of prestige and importance. How long it takes to install an elevator can depend on several factors. These include what the structure is like, how modern the building is, the type and size of the elevator being installed, and the number of installers involved.

The important thing is not to rush matters and make sure safety and quality are the guiding principles.


How High Will the Elevator Go?

An elevator installation in a building with five floors will go in a lot quicker than a building with fifty floors. In new buildings, the elevator shaft will be part of the original blueprint, making it a part of the entire building process. If the elevator is being installed afterwards, the building will have to meet specific requirements.


What Is the Installation Process?

Several steps make up the installation process. The following are a few of the important steps in the process.

  • A concrete pit will be poured
  • Fire extinguishers and a sprinkler system will be installed
  • The integration of the electrical system will have to be coordinated
  • Telecommunication lines will have to be connected


As the work goes on, all state and federal codes must be followed, with special attention to safety regulations.


What Options Are Available?

Not all elevator cars are created equal. A larger elevator built to carry freight, may take longer than a car that transports people from floor to floor. The details of the car may affect the timeframe as well, especially if the lights and control system are all customized to fit the building.


Call Keystone Elevator to learn more about elevator installation and what your options are. Contact us by calling 781-277-4655 or sending an email today!




Why Some Elevators Break Down More Than Others



Stairs are too much work, escalators are ordinary, but elevators still retain the glamour of a golden age. They whisk people vertically through a building, often in grand style. All of this is true enough when the elevator is in good working order, but when the unit is stuck on the ground floor, all bets are off. There are many ways to make sure your elevator system will hold up to constant use. These include regular inspections, preventative maintenance, modernization, and quality repairs.




The Main Causes of Elevator Malfunctions

Some elevator breakdowns can be blamed on the human element, while others are due to mechanical problems. So far, engineers have yet to design a perfect machine, and elevators are no exception. Here are the most common reasons an elevator could cease to operate safely and properly:


  • Misuse – From rambunctious children to mischievous adolescents to oblivious adults, people don’t always do what they should. Vandalism, smoking, overloading, and other obnoxious behaviors occur every day in elevators. These actions cause parts to be overworked or broken. You can put up signs warning against such behaviors or install a CCTV. Otherwise, order repairs as soon as possible.
  • Age – The older a system gets, the more likely parts will become worn and need to be replaced. Older machines may also be using outdated technologies. Getting a new system may save you money in the long run on decreased energy bills and repairs.
  • Improper Maintenance – Trying to save money by foregoing inspections and regular maintenance is almost always a bad idea. This inevitably results in breakdowns, inconvenienced tenants, and unexpected repairs. A complete modernization of an old system enables the system and the building to operate more efficiently.


Partner With the Professionals


Whether your elevator is located in a shopping mall, hotel, apartment unit, hospital, or office building, contact the licensed technicians at Keystone Elevator Service & Modernization. Call 781-277-4655 or email us to learn about your options for maintenance programs and inspections.

ABCs of an Elevator Upgrade

Your elevator is fine as long as the doors close and it goes up and down, right? Not necessarily. Your current elevator could be lacking in safety measures or style. Making an elevator upgrade is a great idea under such circumstances, but you’ve got to make sure you do the job right.

Know Whether You Need an Upgrade

First, you should determine your overall need for an elevator upgrade. The best way to do this is to familiarize yourself with the latest safety codes. You can also have your elevator professionally inspected, which is a yearly requirement. Be sure to ask the inspector if they would recommend an upgrade.

Considerations to Ponder

If your elevator is at least 10 years old, you should most certainly look into upgrading it. People can likely tell your elevator is aged by its overall appearance, and they are likely to base its overall safety on this examination. Something else to think about is the benefit of opting for non-proprietary parts. With them, you aren’t limited to using only a single vendor for maintaining your upgraded elevator in the long run. The main disadvantage of proprietary parts is that you have no choice but to accept the prices and services specific vendors charge and offer.

More to Gain Than You May Understand

Besides looks and overall safety, there is much more to enjoy with a newer elevator. For instance, newer elevators smooth out vibration and noise, making for a much more comfortable experience. Additionally, an upgrade is likely to ascend and descend smoother, keeping everyone inside at ease. Finally, just like a new car, a new elevator doesn’t need as much maintenance as an older model. This can go a long way in saving you money.

Do you think it’s time you upgraded your elevator? Contact the experts at Keystone Elevator by calling 781-277-4655 or emailing us at [email protected] today!

commercial elevator

Does Your Commercial Elevator Need a Repair or Replacement?

A commercial elevator in poor shape is a disaster waiting to happen. Regular maintenance can help to ensure you don’t encounter such a disaster. The moment you notice something wrong with the way your elevator functions is the moment you should call in the professionals. How will you know whether to repair or replace it? The professionals can help you make that decision, but the following are some ideas to consider.


The slowing speed of your elevator could mean one of two things. First, it could indicate components and moving parts that need a little elbow grease. Once they’ve been oiled or repaired, the machine should begin to run at regular speed. Second, it could indicate overuse. When this happens, it’s probably time for a replacement as the elevator has just gotten too old to run at peak performance.


Every elevator makes certain noises that are considered normal. If you begin to hear something out of the ordinary, the machine might need immediate repair. If the repair doesn’t happen right away, more severe damage could occur, often leading to total replacement. Pay attention to the sounds your elevator makes so the clanks, bangs, and grinding can be taken care of in the most effective way possible.


The way your elevator moves can help you determine whether or not to repair or replace it as well. For example, a jolt or jerky movement upon beginning its descent or ascent could require a small repair to smooth it out. An elevator that stops at the wrong floor or leaves a couple of inches between it and the floor could require a replacement.

Whether your elevator needs a repair or replacement is best understood when left to the professionals. If you are concerned about the speed, sounds or movement of your commercial elevator, it’s time to contact Keystone Elevator at 781-277-4655 for an inspection.

How to Notify Tenants of an Out of Order Elevator

An elevator that is out of order is almost always an inconvenience to tenants. Although there are likely good reasons for the temporary halt on elevator service, it is important to have open communication with those in your building in order to reduce issues. The following list will help when corresponding with others about a broken or unusable elevator.

Communicate openly

Open dialogue with your tenants is important when letting them know about an out of order elevator. There are many options for communication including talking in person, emailing or posting signs. Be clear about what elevator is down and notify tenants of an expected out of order elevator if possible.

State a Clear Time Frame

Let those around you know when you expect repairs to be done. Be honest about how long it will be until the elevator is up and running again. This is important especially for those who rely on this mode of transportation.
Explain Why

Explain to those who occupy the building why the elevator is out of order. People are much more understanding about an inconvenience if they have a solid reason why it is occurring. Did the elevator break unexpectedly or is it out of order for routine maintenance? Be honest and clear about the reasons.

Clearly Mark the Area

Elevators are essential in many buildings for transporting large items and many people. They are heavily relied on so it is important that anyone with access to an elevator can clearly see if it is not in use. Mark the area with a large sign including bold lettering. Include an expected date of when it will be running again. Add a picture of a map that can direct people to the nearest set of stairs or alternate elevator.

An out of order elevator is an inconvenience in Boston. If you are looking for quick and quality repairs to get yours up and running, then contact Keystone Elevator by calling 781-277-4655 today!

maintain elevators

Why Is It So Important to Maintain Elevators?

When an elevator is not working properly it is a major inconvenience, and some people may not be able to access certain floors of your building without it. It is vital to maintain elevators by scheduling routine maintenance and have a professional inspect the machinery. By doing this in your building, you reap several benefits.

You Prevent Frequent Repairs

Elevators rely on numerous components to work properly. If even one of these parts breaks down then the unit becomes inoperable. You do not want to have to put an “Out of Order” sign on your elevator even once. With routine maintenance, you avoid breakdowns because of a licensed professional that looks for anything that could cause problems.

You Guarantee Safety

Although elevator accidents are rare, they have been known to happen. People sometimes get seriously hurt if they are inside an elevator when it suddenly stops working. In certain cases, some people have spent hours inside an elevator until the proper authorities could let them out. This is especially concerning if someone needs medical attention and shows how important it is to maintain elevators in your building to prevent accidents. Without professional elevator maintenance, you could open your business up to lawsuits if a similar situation happens in your building.

You Prolong the Lifespan of the Elevator

Most elevators are designed to last about 20 years before they need to be replaced. Although that seems like a long time, you might get even longer use out of your elevator if you properly maintain it. With regular maintenance, there is no reason why your elevator would not be able to last 25 or 30 years. A total replacement is expensive, so you save your business a lot of money by repairing instead of replacing.

To schedule routine testing, inspecting and repairing, get in touch with the experts at Keystone Elevator. Contact us today at 781-277-4655 if it has been a while since your elevator has been serviced. With our help, your elevator will operate as it should, and continue getting people where they need to be within your business.

Which Commercial Elevator is Better: Traction or Hydraulic?

Hydraulic or traction elevator

Deciding which elevator is best for your building is not as easy as pushing the “up” button. When considering between traction or hydraulic elevator, a few factors such as space, cost and how it will be used may simplify the decision-making process.

Hydraulic vs. Traction

Commercial hydraulic and traction elevators may both lift passengers and cargo, but they do it in very different ways. A hydraulic elevator uses an electronic pump that pushes oil into a cylinder where the pressure is increased, pushing a piston and causing the elevator to rise. A traction elevator, on the other hand, uses a system of cables, pulleys, and counterweights to lift the cab.

Space Requirements

One deciding factor in choosing an elevator may simply be the amount of space you have. Many hydraulic elevators can be installed with the machine room at the top of the shaft. This is helpful not only as a space-saving technique but also in keeping the temperature of the oil high enough that the machine runs smoothly. Traction elevators, even the newer machine room-less style, require much more space.

Cost Differences

The cost differences between hydraulic and traction elevators are not black and white. Though a traction elevator is more expensive to install, once in place, it is more energy efficient than hydraulic elevators because it uses counterweights rather than an electric pump to lift the cab. However, a hydraulic elevator costs less initially and is usually less expensive to maintain.

Common Uses

Though hydraulic elevators do not provide as smooth a ride, they can carry much heavier loads than a traction elevator. They are also slower than their traction counterparts, which is why they are commonly used in buildings with five stories or less, while traction elevators are often used in mid- to high-rise buildings where speed is more essential.

Contact Keystone Elevator by calling 781-277-4655 today for help in deciding which elevator will meet your buildings needs.