What Are Freight Elevators?

The tallest elevator in the world is a freight elevator. It does not protrude above ground, but rather descends 7,490 feet down into a gold mine in South Africa and it makes this trip in around 3 minutes.

This elevator saves the mining company a lot of time, money, and construction space. The alternative would have been a long descending tunnel or staircase.

The benefits of having a freight elevator extend to businesses far beyond the mining industry. Factories, warehouses, and even some residential buildings could be improved greatly by adding a freight elevator. Keep reading this article to learn more.

Three Types of Elevators

Elevators are normally classified as one of three types of elevators, each according to its purpose and design. A passenger elevator is the most common variant and is intended to take people. They normally boast fully enclosed interiors so that passengers feel safe.

Service elevators are also designed to carry passengers as well as light goods. These elevators are about the same size and strength as passenger elevators. However, they have more utilitarian features such as manual doors.

Freight elevators are large, customized elevators in industrial facilities. They are designed to move large quantities of heavy cargo rather than ferry people.

Key Features of Freight Elevators

Freight elevators often get lumped with service elevators in casual conversation, but they are two different kinds of installations. Service elevators are meant for people and light loads and freight elevators are meant for heavy loads.

That means their most defining feature is that they can carry very heavy loads. Because freight elevators are often customized to their facility, regulators use a weight per square foot metric to define freight elevators. If it can carry at least 49 lbs per square foot, then it counts as a freight elevator.

That means the average freight elevator can carry between 10,000 and 20,000 lbs. To make loading and unloading easier, they may also feature a door that opens to the top (rather than to the sides like service or passenger elevators). They may also two to four pulley systems to move the platform if the platform has a very large surface area.

Freight elevators that do not need to move a lot of weight may also have a hydraulic lift system instead of a pulley.

Who Can Benefit From a Freight Elevator

Freight elevators offer convenience and even savings depending on where they are installed. Large factories, warehouses, ports, and other facilities need freight elevators to move heavy goods.

A good way to know if your facility needs a freight elevator is if installing a ramp would be impossible in the given space. Another indicator is if machinery or goods often get damaged when carried up and down stairs or ramps.

Residential blocks with large units can also be made more user-friendly with a freight elevator. They are great for parking garages or if people need to move into tall buildings.

Find Out More About Elevators Today

Freight elevators are powerful elevators meant for cargo. They save a lot of time for businesses that need to move cargo up and down their facilities. They also provide owners of industrial buildings with more versatile options to work with the space they have more efficiently.

If you are looking for elevator installation or repair for a project, then find out more about our services. We have been experts in the business for almost 30 years!

The Perks of Having a 24 Hour Elevator Service

Did you know that elevators and escalators cause about 17,000 injuries per year? If you don’t want to be part of that statistic, you should consider hiring a 24-hour elevator service.

That way, you can fix any issues as soon as they occur to keep your building and elevator safe for your tenants. Read on to learn more about the benefits of a quick elevator repair.

Maintain Safety

One of the most significant benefits of 24-hour elevator service is that you can keep your building safe. If an elevator needs maintenance, you may need to block it off.

But you might not realize the need until someone gets hurt. Of course, you want to avoid that, but you can minimize injuries and get the elevator to work safely again with 24-hour maintenance.

Elevator technicians can come to you within a day to inspect the elevator and solve the problem.

Fix Issues in an Emergency

Another reason to invest in an elevator services company is to get help in an emergency. The employees who work in your building should understand what to do to stay safe.

However, an elevator emergency isn’t the most common scenario. People may not know what to do if the elevator stops working properly, and you may need to fix the problem fast.

With a 24-hour elevator service, you can fix the problem within hours. You won’t have to wait until the next business day, which is great if something goes wrong after hours.

Improve Accessibility

An elevator technician can help keep your elevator running smoothly. That can help make your building more accessible since people will have options other than the stairs.

Some people can’t use the stairs at all, or it’s painful or requires help from others. Elevators provide more independence, so you can offer that by maintaining a working elevator.

Of course, even people who don’t need an elevator may want to use it, especially when they have to go up or down multiple floors. If you can fix an elevator problem fast, you can make sure your tenants can get where they need to go.

Less Stress

Having a 24-hour elevator service can reduce stress for you and your tenants. For one, a good elevator servicing company can also provide preventive services to help avoid emergencies.

That can help you, and your tenants feel safer when riding the elevator. And if something does go wrong, the quick repair can help keep the building running as it should.

You won’t have to stress about tenants leaving due to safety issues. Tenants won’t have to worry about getting stuck on the top floor, with only the stairs as a way to get down and out of the building.

Will You Hire a 24-Hour Elevator Service?

A 24-hour elevator service can offer quite a few benefits, from safety to accessibility. Be sure to invest in a good service for both preventive maintenance and emergencies.

Then, you can make sure companies will continue to rent office space from you.

Are you looking for a good elevator servicing company? Learn about our repair service and contact us for more details.

commercial elevator installation

What to Expect with Commercial Elevator Installation

The first commercial elevator was installed in New York City in 1857. Since then, elevators have helped move people and goods between floors of increasingly taller buildings.

If you’re building a multi-story warehouse or project managing the construction of a new office building, commercial elevator installation is likely on your to-do list. But what does the installation process look like? Most elevators on the market today function similarly—from embedded technologies to commercial elevator dimensions. This means installation is also similar.

Read on to find out what to expect.


The first step in the commercial elevator installation process is finding the best company to work with. Ask your network for recommendations and reach out to a few elevator installation service providers in your area to get quotes.

The company will send a service professional to your location to conduct a site review. They’ll ask you about your needs, budget, and timeline and put together a proposal.

You also need to decide between the types of commercial elevators:

  • Traction elevator systems
  • Hydraulic elevator systems
  • Machine room-less
  • Commercial wheelchair lifts
  • Dumbwaiters
  • Material lifts

If you’re unsure which type of elevator is best for your building, ask the project management professional at your elevator installation partner company for advice. They’ll ensure you’re looking at the correct information—and not get confused by extraneous information like residential elevator dimensions!

Installing a Commercial Elevator: The Steps

The elevator installation company will already have a rough idea of where you want the elevator installed. This would have been decided on in the initial installation.

Let your elevator installation team know if this location changes at any stage in your building project.

Your installation team will:

  • Place the columns
  • Add the carriage
  • Lift the drive base into place (for a mechanical elevator)
  • Assemble the enclosures and gates
  • Complete the necessary electrical wiring
  • Test the elevator

Make sure the installation team has enough clear space to work safely. In addition, all floors related to the installation should be completed and structurally sound.


Commercial elevators typically see heavy use, so they need continual maintenance.

This will:

  • Maximize the life of the elevator (making your investment worth it)
  • Ensure you keep up with technology upgrades
  • Prevent the need for extensive—and expensive—repairs later on

Create a service schedule with your elevator installation partner right away.

Also, go over the terms and conditions of any warranty you receive as part of the elevator purchase. Warranties come in two forms: product or manufacturer’s warranty and service warranty.

Commercial Elevator Installation Made Easy

Understanding the commercial elevator installation process is the first step to getting an elevator for your next build. If you know what to expect, you can easily insert the installation into your construction timeline. Choosing the best installation partner will be a breeze, too!

If you’re based in New England, consider working with Keystone Elevator Weymouth. We’re a full-service elevator company with almost three decades of industry experience. Contact us today for expert advice.

The Benefits of Having Consistent Elevator Inspection Services

Did you know that commercial elevators have been in operation around the globe for more than 125 years?

When the first electrical elevator was unveiled at the 1854 World’s Fair, it changed transportation. People no longer had to walk up flights of stairs to arrive at their destination. Elevators introduced a convenience that many take for granted today.

While there are great benefits to elevators, issues can occur. Elevators are machines and can break down unexpectedly. This is why it is essential for them to be well-maintained and regularly inspected.

Continue to read to learn more about the benefits of elevator inspection services.

The Importance of Elevator Load Testing

One of the most important aspects of maintaining an elevator system is occasional testing. One such assessment is a load test. During a load test, the elevator will be inspected to see if it can handle its maximum load capacity while traveling at a considerable speed.

Additionally, load tests will monitor an elevator system’s breaks and determine if they are working properly. Load capacity, speed, and brakes are all examined in detail to ensure passenger safety and comfort.

Load tests should occur every five years. This is a legal requirement in certain cities.

Routine Examinations

Elevators should be routinely examined every year to ensure their overall safety. The American National Standards Institute has strict regulations in place,c and all elevators in the U.S. must adhere to these codes. In some cities and states, yearly exams may be legally required.

The Consequences of Not Examining and Maintaining an Elevator

There are serious implications to not inspecting your elevator system on a frequent basis. Foremost, your guests’ safety may be compromised.

A critical issue could occur, and in turn, your guests would be injured. If you had invested in an elevator inspection, you could have prevented this issue before it had undesirable consequences.

Beyond guest safety, elevator inspections ensure that your system is up to date with all government regulations. If your system does not adhere to these codes, your state or city may force it to cease operation.

Elevator inspections also help discover minor issues before they become problematic. When these small problems are handled in a proactive way, you will have a longer-lasting and safer elevator system.

Invest in Comprehensive Elevator Inspection Services

Comprehensive elevator inspection services can improve your system’s longevity. More so, it will provide better protection for your guests. Safety should always be your first priority as a commercial elevator operator.

At Keystone Elevator Service and Modernization, we believe routine elevator inspections are critical. Our team of experienced professional technicians will examine your system in detail to ensure it is working to its full potential.

We offer a variety of services, including elevator repair, state elevator inspection, testing, and preventive maintenance. To learn more about us and how we can be of assistance to you, we invite you to contact us today.

What to Look Out for in Your Elevator Warranty

Elevators are one of the greatest inventions in the world, as they allow you to ascend tall buildings without exhausting yourself. However, there’s also some level of risk involved. According to studies, there are roughly 17,000 people injured every year due to accidents involving elevators.

Many of these accidents are caused by failure to maintain the elevator, defective doors, or faulty wiring. As such, it’s important to get an elevator warranty to help keep it functioning properly and avoid potential lawsuits.

Here’s what to look for in an elevator warranty and how it works.

What Is an Elevator Warranty?

Like other types of building warranties, an elevator warranty protects the owner in a variety of different ways. It helps cover the cost of repairs and regular elevator maintenance. In the case of an accident or malfunction, a manufacturer’s warranty may take some of the legal responsibility away from you.

More often than not, elevator warranties are geared toward repairs and maintenance and do not cover a replacement. Despite that, it’s essential if you plan to install an elevator, even if it won’t see regular use.

What Does an Elevator Warranty Cover?

Every elevator warranty will offer different types of coverage for different amounts of time. It’s important to speak with your contractor to figure out the contents of your warranty.

First, what is the effective date and duration of the warranty? There should be a specific start date and end date for your coverage. It should begin after the final inspection by a certified inspector, and the coverage usually lasts at least a year.

Ideally, the warranty should cover or at least lower the cost of repairs. Commercial elevator services such as elevator maintenance and the cost of parts and labor should also be covered.

There may be exclusions to your warranty, such as damage from natural disasters or misuse. It’s also unlikely you’ll get complete coverage for a new elevator if you need it replaced.

Finding Elevator Repair and Maintenance

Before your elevator guarantee runs out, you’ll need to come up with a plan for continued elevator upkeep. If your elevator system fails and you don’t have coverage, then you’ll be responsible for all of the repair costs.

The best elevator maintenance contract you can get is an all-inclusive one. Your service provider not only assumes all responsibilities for repairs and maintenance, but they’ll also be on call for emergencies.

Choose your elevator company based on experience and availability. You can never predict when an elevator may break down, and the last thing you want is a tenant spending all night trapped inside one before you can get help.

Get 24-Hour Commercial Elevator Services

Without an elevator warranty, it’s hard to tell when an elevator is going to develop problems. If you don’t keep up with maintenance, an elevator accident can result in serious injury or worse for your guests.

Keystone Elevator offers services in installation, repairs, maintenance, and more. We operate in Massachusetts, Rhode Island, New Hampshire, and Maine. Contact us to learn more about how we can help you.

Common Elevator Questions and Answers

An elevator can change the way people view the value and standards of your commercial property. It is an important part of a building, so it needs to be working correctly and in good condition at all times.

Elevators have many parts that all need to work together for them to function properly.

Here are some common elevator questions that Commercial Property Managers have. Included are the answers so you can ensure that your elevators are always running smoothly and safely.

Are Elevators Safe?

Commercial elevators are some of the safest pieces of machinery in existence. This is because they have been created with safety as a primary concern. They are also tested regularly by their manufacturers.

If your elevator has been inspected recently, there should not be anything to worry about.

What Makes an Elevator Safe?

Passengers trust elevators every day. But they don’t always understand how elevators are constructed or how they work. An elevator is a machine, and like any machine, it has parts that can fail.

That’s why proper maintenance and regular inspections are so important. Elevators also rely on electronic systems to operate safely.

If you notice problems with your elevator, contact an elevator repair company immediately.

How Many People Can an Elevator Hold?

People sometimes ask how many people can fit in an elevator. To answer that question, you need to know how big the elevator is.

It may come as a surprise to learn that there are many different sizes of elevators available in today’s market.

How Often Should I Have My Elevator Serviced?

While most elevators come with an elevator maintenance schedule, it’s essential to have your elevator serviced regularly.

Most industry standards suggest an annual inspection. Yet, you should have your elevator inspected at least every six months. Consider monthly inspections if you’re looking to sell your property.

How Long Does It Take to Service an Elevator?

Service times vary by elevator model. But in general, it can take anywhere from 1-4 hours.

If you’re looking for a ballpark, expect to schedule your elevator service at least one day in advance. The good news is that most elevator problems are fixed within a day or two.

Why Are Some Elevators Noisy?

There is a good chance that elevators are noisy because of loose bolts or metal parts. Once you locate exactly where it’s coming from, you should bring in an expert to check things out.

Noisy elevators are often a sign of bigger problems, such as improper installation. The best way to fix noise issues is to figure out why they’re occurring in the first place.

Once you have a diagnosis, you can take preventative action and avoid further complications down the road.

Is It Possible to Get Parts for My Existing Elevator?

Yes, it is. Yet, not all elevator companies sell parts for older elevators. Instead, they may replace them, but only if they deem it necessary.

More Answers to Your Elevator Questions

How do I know if I need a new elevator? Sometimes people may not realize that their elevator is malfunctioning or not working up to par. In some cases, it may be an equipment problem.

But in other cases, there might be a physical obstruction that is stopping your elevator from functioning properly.

If you have any elevator questions or whether you need a new elevator, we encourage you to click here and contact us today.

We hope you’ve enjoyed reading through our elevator answers.

elevator maintenance tips

Elevator Maintenance Tips For Smooth Running Elevators

Do you own a commercial building with elevators?

It’s hard to imagine a world without this form of transportation. After all, they make it possible to easily move up and down inside incredibly tall buildings.

Elevators represent a form of technology that is largely taken for granted. That’s because we’ve become so accustomed to this type of modern convenience that we don’t stop to think about them until there’s a problem.

The key to minimizing mechanical issues is to pay attention to safety regulations and be sure to service malfunctioning equipment. Keep reading to learn important elevator maintenance tips that will help prevent potential accidents.

Perform a Quick Daily Elevator Maintenance Check

The best first step is to perform a quick inspection every single day. This doesn’t need to be a complicated process. The key is to make a quick visual sweep to ensure that everything appears to be in proper working condition.

Look for obvious damage, check the buttons to make sure they aren’t sticking, and check that all lights are working properly.

Keep Your Elevators Clean

It’s crucial to keep the elevators in your building clean. That’s because a clean elevator is less likely to experience major mechanical issues. You should never clean an elevator until you know how to without damaging sensitive parts.

The best strategy is to contact a repair company for specific instructions on correct elevator service and cleaning protocol.

Inspect the Doors During Your Elevator Maintenance

Always inspect the elevator doors. In fact, you should do this every day. The key is to make sure the doors are free of any kind of damage, and that they open and close properly.

The most common signs of damage you’ll notice will be catches and dings. When you notice scratches on the inside or outside surfaces of the doors, you’d be wise to have the elevator professionally serviced as soon as possible.

Always Contact a Repair Company First

It’s never a good idea to repair malfunctioning equipment yourself. When you notice damage or the elevator doesn’t seem to be operating properly, schedule a service call immediately. This will help reduce the potential for injury or additional damage.

Avoid Using Industrial Cleaners

Professional elevator service companies understand how to clean and service elevator equipment. This includes using the proper cleaning products. Thus you should avoid using industrial cleaners that haven’t been specifically designed for elevators.

Keep a Log of Potential Problems

When you notice something that could lead to potential mechanical issues down the road, write it down in a notebook. Keeping a log of potential problems is a great way of staying ahead of them so you can schedule professional maintenance before something breaks.

A Guide to Elevator Maintenance Tips

When you own a commercial building, there’s nothing more important than maintaining a safe environment. This includes making sure the elevators in your building remain as safe as possible. These elevator maintenance tips are a great place to start.

Please contact us today to learn about how our products and services can benefit your commercial building.


Upgrades That Can Improve Your Elevator’s Energy Efficiency

If you don’t feel like your elevator is running at optimal efficiency, it may be time to make some changes. At Keystone Elevator, we understand how vital your elevator is to running your business. However, if you want to save money on your energy bill, consider how much energy you waste.

Install New Lighting

Your lighting should only consume a small percentage of your elevator’s energy. You should replace all incandescent and fluorescent lighting with LED lights. These lights help people save up to 80% of the energy used on lighting. Additionally, when you have LEDs, the bulbs last longer. You may not have to replace your lighting for decades.

Improve the Hardware

Consider upgrading the housing system and other hardware. Some of the components you should consider upgrading include:

  • The starters
  • The motor
  • The door drive motors
  • The landing systems

Replacing these systems with new ones may help you save money on your monthly energy bill. For example, old DC motors’ elevators may use 50% more energy than new AC motors.

Consider Automated Controls

There is various elevator system software that may help you save energy. Opting into automated controls to automatically turn off air conditioning, lights, fans, and other systems when the elevator is not used will help conserve energy. When your elevator is in standby mode, it consumes more energy than any other state. If you do not control what the systems do in standby mode, you could waste up to 70% more energy than automated controls.

Data logging, for example, allows the elevator to gather traffic data and assess it to make more efficient decisions. The software takes into consideration elevator usage, peak periods, and more. Standby mode can also take over the system and turn off any non-essential power systems. The systems turn back on when someone touches a button.

At Keystone Elevator, we have been servicing elevators in the Greater Boston Metro since 1995. Contact us today at 781-277-4655 or email us for more information on how you can save on your energy bill.

elevator service

How To Choose Your Elevator Company

Elevator Service

While you know how important it is to have an elevator that runs smoothly, you may know less about what to look for in an elevator service company. At Keystone Elevator, we understand the importance of your elevator to transportation through your commercial business. When choosing an elevator service, there are questions to ask.

How Much Experience Do You Have?

When talking to your elevator servicing company, you should feel comfortable asking about their contractors’ level of experience. All elevator contractors should have the licensing and training necessary to work in the elevator industry. Look for mechanics who have many years in the industry. The longer the experience, the more likely they have dealt with various situations similar to yours.

The elevator industry is constantly changing. Contractors need to have ongoing training to handle new products and technology.

Do You Handle Emergencies?

You can never predict when your elevator may break down. While a maintenance plan helps you avoid sudden breakdowns, you need to be prepared for anything. An elevator breakdown can shut down your business for several hours or days if you cannot find a contractor willing to help. Likewise, if you have someone stuck in the elevator, it can be a frightening and challenging experience for the guest. Ask the potential elevator service company if they handle emergencies. They should be able to give you an emergency number to help you get the elevator moving right away.

When it comes to your elevator, you need a contractor who cares about the service you receive. Poorly serviced elevators are more prone to breakdowns. At Keystone Elevator, we have been serving the Greater Boston Metro since 1995. We have the experience, knowledge, and tools necessary to keep your elevator running safely and efficiently. Contact us today to learn more about elevator repair and the maintenance options we provide.

elevator service

Debunking Elevator Myths

Elevators have been safely transporting passengers since the 19th century. Since then, modern elevators have had several upgrades that make elevator travel safer than ever. However, several elevator myths continue to make some apprehensive about using them. Elevator tragedies are familiar storylines in film and television programs, but the frightening scenes that you see onscreen are rarely based on facts.

Freefall Scenarios

One of the most common disaster scenarios in a horror or action film is the out-of-control elevator plummeting to the bottom floor. While this scary situation makes moviegoers cringe, it’s inaccurate and unlikely to happen in the real world. Elevators are designed with capabilities that limit the cabin’s speed. If a malfunction causes the unit to accelerate too much, an emergency brake stops the elevator’s movement. Braking systems are designed to function even if a power outage occurs in the building.

Broken Cables

Cables do not control most modern elevators, and older models are not reliant on a single line for operation. Multiple cables are used to manage the cabin’s movement, and the likelihood of a cable snapping is minimal. Overloading an elevator is also unlikely because the machine will not move if the weight capacity is exceeded.

Elevator Door Malfunctions

Have you watched a film that shows a passenger being squeezed by the elevator door? Elevator doors will not close if the infrared sensor detects a passenger, and the machine’s door locking mechanism prevents the door from opening between floors. When someone enters the elevator when the doors are closing, the fail-safe mechanism forces the door to retract.

Low Oxygen Levels

When passengers become stranded in a malfunctioning elevator, some fear that they’ll run out of air because they believe elevators are airtight. Elevators are constructed with vented areas on the floor, and most are connected to HVAC systems to bring in fresh air. A stopped elevator can elevate anxiety levels, but you’re unlikely to suffocate or have problems breathing. When you need repairs, maintenance, or elevator installations for a commercial property, you can rely on Keystone Elevator.