Is Your Elevator Maintenance Up to Date?

There is no worse time to realize you are behind on elevator maintenance than when you have a liability issue. This may include a customer getting stuck in an elevator or someone tripping and falling after the elevator fails to level. There are a lot of potential risks with unsafe elevators and maintenance is a lot less expensive than the potential lawsuits they might lead to.

Sometimes even keeping up with routine maintenance might not be enough to keep your elevators safe. The maintenance that kept it in shape 20 years ago might not work today. Here are some signs to watch out for.

Overheating Machinery

At some buildings, overheating is such a risk that security officers get tasked with checking the machine rooms while patrolling the floors. Doing this several times throughout each shift helps to provide an early alert to management that something is amiss, so they can call the engineers or elevator maintenance crew to resolve the issue.

Long Wait Times

How long do elevators take to recall for emergencies? Do they all recall with the emergency switch? Have tenants and customers been complaining about long wait times? Check the elevator speed on a regular basis so you can note when each cab begins to take longer than usual.

High Energy Use

If you managed a building before of comparable size with newer elevators, you may have noticed the energy bill was lower. That’s because newer elevator systems are roughly 74% more energy-efficient than older ones. When companies start looking for new ways to cut costs and become more efficient, modernizing is one option to consider.

Frequent Breakdowns

Long before an elevator traps someone behind its doors, it may experience frequent breakdowns. It may not recall at all to the lobby area in emergency mode or may simply stop functioning altogether. This is an indication that something needs to be done and soon.

Keystone Elevator helps property managers across the Greater Boston Metro area to create custom maintenance plans that suit the elevators they have in place. Call 781-277-4655 or email us today for more information!

Choosing the Frequency of Your Elevator Inspections

Having an elevator in your commercial building offers more convenience to your customers, clients, tenants, and other individuals who use the building. Whether someone is carrying a delivery, pushing a stroller, or in a wheelchair, an elevator can be a welcome sight when he or she needs to visit a floor other than the main level.

Did you know your elevator should be inspected on a regular basis to make sure it is safe, up to code, and working correctly? What is a regular basis? The following are some aspects that will help you choose the frequency of your inspections.

The Contract

When your elevator is initially installed, the installers will typically give you a contract that includes maintenance and inspection schedules. It’s possible a certain amount of inspections are covered in your installation cost, and it’s also possible your particular elevator will need more inspections than another. Your installer can help you determine how often to have this done.

The Model

Different elevators are made with different parts. Some are older, while others are more modern. The model of your elevator will help you determine the frequency of your inspections. A newer model may not need an inspection as frequently as an older model. A more complex model may need a more intensive schedule.

The Time

If it’s been a while since your last elevator inspection, you might get one done now simply because of the amount of time it’s been. Many experts will suggest you don’t go any longer than 12 months between inspections, and shorter depending on the first two aspects discussed above. Better safe than sorry, so if you’re not sure how long it’s been, get one scheduled as soon as possible.

Contacting the Professionals

Having your elevator in top shape at all times is one of the best ways to ensure your tenants and customers are happy and safe. Contact Keystone Elevator today by calling 781-277-4655 or emailing us to learn more about regular inspections.

4 Reasons to Consider a Commercial Elevator for Your Building

It may not seem necessary to include an elevator in your building when there are stairs available for people to use. However, depending on the setup and what kind of business you are running, a commercial elevator can be a great investment. Here are four reasons why you should consider an elevator for your building.

Safety Considerations and Disabilities

One of the main ways an elevator benefits your building is by making it accessible for individuals with disabilities, including customers and employees.  Additionally, offering an alternative to stairs limits the potential for injuries, such as falls.

Heavy Food Traffic

If your building gets very busy, an elevator can help manage traffic by quickly getting multiple people to their destination at once. This will also make it easier for people to transport large objects from floor to floor without needing to block the stairway.

Tall Buildings

Obviously, tall buildings with many floors would be very inconvenient to move through without an elevator. If your building is more than two stories tall, it is not reasonable to expect everyone who enters to walk up several flights of stairs to get to the top. In many states, it would be a building code violation for a building three stories or more not to have an elevator.

Client Accommodation

Including an elevator in your building can make a good impression on clients and customers. This is especially true if you own a residential complex or business that clients will come to often. People visiting your building will have an easier time navigating the building with an elevator and will appreciate the convenience of not having to take the stairs.

If your business is located in a tall building or regularly experiences a lot of foot traffic from staff members, clients, or people with disabilities, an elevator can help increase efficiency and morale. Contact Keystone Elevator by calling 781-277-4655 or emailing us today to explore which options will best fit your business’s needs.

Which Elevator Door Do You Need?

As a property owner or manager, you make a lot of decisions that affect a lot of different people. When it comes to the elevator, it’s your job to ensure everyone can get to where they need to be within the building in a timely manner. Perhaps you’ve never put much thought into it, but what type of elevator door do you need? The following are four different types and what they are each good for.

Single-Speed, One Direction

The single-speed, one direction door is one of the most popular and cost-efficient types of doors. Because it opens in just one direction, it’s perfect for a building in which there is more space on one side of the elevator than the other. The single panel gives it a seamless, clean look that some property owners simply prefer.

Single-Speed, Two Directions

The single-speed elevator door that opens in two opposite directions is another popular option. When you step up to the elevator, the two panels open from the center and move in opposite directions. This type of elevator door can work in pretty much any building, though it will need the storage space inside the wall to store both panels when they open.

Two-Speed, One Direction

What makes this door different than the single-speed, one direction, is it is made with two panels. Both panels move in the same direction, but the door opens a little more quickly because both panels are moving at the same time. The stacked panels make this a great door for freight elevators or those that need to save some space.

Two-Speed, Two Directions

When you take all of the aforementioned elevator doors and combine them, you get the two-speed, two-direction door. This door opens from the center, with the two doors moving in opposite directions. Each door is made up of two panels, so the doors open a little more quickly. These doors often open a bit wider, making them perfect for wide freight elevators or those that carry a large number of people.

Learning More

Whether you’re new to property management, or just looking into some new elevator options, contact the professionals at Keystone Elevator by calling 781-277-4655 or sending us an email today!

Elevator Emergencies: What to Do

Being prepared in case you are ever in an elevator during an emergency is a good idea for everyone, not just those who have a fear of elevators. Whether you use an elevator every day or are an infrequent passenger, the following are some things you should know about elevators and emergencies.


If you are in a building that has caught on fire, do not take the elevator down to ground level. While it might seem like the quickest way out of the building, doing so could put you in a dangerous situation.

If you happen to be in the elevator when a fire begins, stay calm and wait for first responders to rescue you. If you have a cell phone, or if the emergency call button still works, call for help and let the dispatcher know exactly which elevator you’re in and approximately which floor you might be near.

Lightning Storm

Just like fires, lightning storms can cause a power outage, making the elevator stop mid-ride. If you are in the elevator during a lightning storm that makes it pause, call for help and be patient. You should never try to pry the doors open or escape another way. Emergency personnel will get there, so try your best to stay calm.


During an earthquake, if you are in an elevator, push every floor button so it will stop as soon as possible to let people out. After you are out of the elevator, shelter in place, which means to get yourself as low to the floor as possible and crawl somewhere you can seek shelter. This could be underneath a counter, desk, table, or other piece of sturdy furniture.


Sometimes an elevator just malfunctions. It may not be an actual emergency, but to the people stuck inside, it will certainly feel like one. Regardless of the reason you’re stuck, you should push the emergency call button for help. Resist the urge to pry the doors open. Instead, move to the center of the car and try your best to relax. You shouldn’t jump or wiggle the car and you shouldn’t climb on the railings to look for an escape route. When help arrives, emergency responders will get you to safety.

Learning More

To learn more about elevators and emergencies, seek the help of the professionals. Contact Keystone Elevator by calling 781-277-4655 or emailing us today.

Understanding Your Building’s Elevator

If you manage a commercial building with more than one or two floors, then chances are it has an elevator. Over the past few years, you may have grown comfortable with outsourcing the work to professional engineers. Even so, it’s a good idea to understand some of the basics of your elevators and how they work.

This helps you play more of an active role in ensuring they are properly maintained over time. It also helps you to identify minor glitches versus serious problems that require shutting the elevators down.

Elevator Cabin

The cabin is the part of the elevator everyone is familiar with. This area transports people or equipment to different floors in your building. Some architects design the freight cabins to look different from the passenger cabins due to the likelihood of more wear and tear.

Elevator Doors

These govern the exit and entrance to the elevator cabin. When an elevator becomes stuck, especially mid-floor, these doors may get jammed. Note that there are typically two sets of doors: one on the inside and the outside.

Speed Governors

Some elevators are faster than others. The speed governors or governor rope is responsible for this. They control how fast an elevator travels, whether it’s climbing up ten floors or lowering five. The speed governors are usually found at the bottom of the car.


This is also located at the bottom of the car and helps to slow an elevator during descent. This is especially important if an elevator malfunctions and plunges to the bottom of the elevator shaft. The buffers use dissipating or accumulating kinetic energy to bring the cab to a stop.

A little knowledge can go a long way when it comes to fixing elevators. However, you still need professionals to get the job done. The trick is finding the right company. Contact Keystone Elevator by calling 781-277-4655 or emailing us today!

Benefits of Professional Elevator Testing

Elevators are in use in your buildings virtually every day, whether it is a multi-unit residence, shopping mall, hospital, hotel, or office building. Unlike other equipment, such as copiers or computers, they require regular maintenance and detailed upkeep to meet safety requirements. Licensed specialists are critical to keeping your system running smoothly and efficiently. Most people don’t think about elevator upkeep until something goes wrong. However, there are several reasons to have a professional inspect your cabins and overall system on a regular schedule.

Meet Regulatory Requirements

Elevators in Massachusetts and throughout New England must pass routine inspections. Failing to meet the regulatory requirements can result in fines, passenger injuries, and other detrimental events. Not only must it be up to code, but it also needs a separate machine room and control room, specifically for this purpose. These areas must follow fire codes and meet independent tests with each elevator inspection.

Maintain Passenger Safety

Minor issues can become major problems quickly, creating potentially hazardous conditions for those who use it. Regular maintenance can help ensure it operates properly at all times. Not only are tenants, customers, and employees happy, but it also makes the building appear well-kept. As a result, it is more likely to be viewed positively by potential new clients, which helps the building hold or increase its value.

Get Longer Functional Life

Regularly maintained elevator systems can last for decades. Replacing parts as they begin to wear, keeping the cabin in pristine condition, and modernizing as needed can provide significant cost savings. Neglecting routine maintenance can result in complex repairs that become more frequent as the unit ages. Over time corrective and preventative maintenance is more affordable than emergency repairs or total replacement.

At Keystone Elevator, our expert technicians are trained and licensed. We have the experience necessary to guarantee proper service, repair and installation of new, as well as existing systems. Our employees stay up to date with the ever-changing codes and requirements, to provide the best service available. Call 781-277-4655 or email us to learn more about our state elevator testing, repair, and maintenance services.

maintain elevators

Top Issues Found in Routine Elevator Maintenance

If you want to keep your elevators functioning properly, then you need to make sure that you have routine maintenance performed. The routine inspections are not only for preventative measures. In fact, these inspections can highlight larger problems that may occur later on. The earlier you catch a problem, the more likely you are to fix it before it becomes too costly. If you maintain your elevator, it increases its longevity while saving you money. Even with routine maintenance, here are some of the most common problems that professionals catch.

Sheave Problems

Your elevator sheaves suspend the elevator and carry it. These sheaves may become worn over time and this will put extra wear on the ropes. If you take care of the problem early enough, then you shouldn’t have to deal with hoist rope failures.

Power Problems

Elevators use up a large supply of power. If you make any changes to the building’s utility system, it can affect the motor and lead to elevator damage. You can have a power quality survey done to figure out if the elevator received over or under voltage. It’s crucial that you prevent burnout of any system components.

Bearing Problems

The bearings are important to the motor. A sign of bearing malfunction is noisy bearings. If you install inductive absorbers or replace the bearings, you can prevent currents from forming. Likewise, it keeps your energy costs low.

Oil and Lubricant Contamination

Elevator systems need oil and lubrication to run properly. However, it is possible for metal particles to make their way into the liquids due to wear. When you receive professional maintenance, they will check the metal levels and replace them if there are any potential problems.

When it comes to elevator maintenance, you need to stay up to date on it. Routine maintenance is crucial to the longevity of your elevator, not to mention, maintenance keeps small problems from growing. To keep up with regular maintenance, contact Keystone Elevator by calling 970-409-1245 or sending us an email today!

Elevator Installation Is Just a Matter of Time

A new elevator in a commercial building has the ability to transform the lobby into something special. Whether it’s in an office building, shopping mall, hospital, or hotel, an elevator can be a sign of prestige and importance. How long it takes to install an elevator can depend on several factors. These include what the structure is like, how modern the building is, the type and size of the elevator being installed, and the number of installers involved.

The important thing is not to rush matters and make sure safety and quality are the guiding principles.


How High Will the Elevator Go?

An elevator installation in a building with five floors will go in a lot quicker than a building with fifty floors. In new buildings, the elevator shaft will be part of the original blueprint, making it a part of the entire building process. If the elevator is being installed afterwards, the building will have to meet specific requirements.


What Is the Installation Process?

Several steps make up the installation process. The following are a few of the important steps in the process.

  • A concrete pit will be poured
  • Fire extinguishers and a sprinkler system will be installed
  • The integration of the electrical system will have to be coordinated
  • Telecommunication lines will have to be connected


As the work goes on, all state and federal codes must be followed, with special attention to safety regulations.


What Options Are Available?

Not all elevator cars are created equal. A larger elevator built to carry freight, may take longer than a car that transports people from floor to floor. The details of the car may affect the timeframe as well, especially if the lights and control system are all customized to fit the building.


Call Keystone Elevator to learn more about elevator installation and what your options are. Contact us by calling 781-277-4655 or sending an email today!




Why Some Elevators Break Down More Than Others



Stairs are too much work, escalators are ordinary, but elevators still retain the glamour of a golden age. They whisk people vertically through a building, often in grand style. All of this is true enough when the elevator is in good working order, but when the unit is stuck on the ground floor, all bets are off. There are many ways to make sure your elevator system will hold up to constant use. These include regular inspections, preventative maintenance, modernization, and quality repairs.




The Main Causes of Elevator Malfunctions

Some elevator breakdowns can be blamed on the human element, while others are due to mechanical problems. So far, engineers have yet to design a perfect machine, and elevators are no exception. Here are the most common reasons an elevator could cease to operate safely and properly:


  • Misuse – From rambunctious children to mischievous adolescents to oblivious adults, people don’t always do what they should. Vandalism, smoking, overloading, and other obnoxious behaviors occur every day in elevators. These actions cause parts to be overworked or broken. You can put up signs warning against such behaviors or install a CCTV. Otherwise, order repairs as soon as possible.
  • Age – The older a system gets, the more likely parts will become worn and need to be replaced. Older machines may also be using outdated technologies. Getting a new system may save you money in the long run on decreased energy bills and repairs.
  • Improper Maintenance – Trying to save money by foregoing inspections and regular maintenance is almost always a bad idea. This inevitably results in breakdowns, inconvenienced tenants, and unexpected repairs. A complete modernization of an old system enables the system and the building to operate more efficiently.


Partner With the Professionals


Whether your elevator is located in a shopping mall, hotel, apartment unit, hospital, or office building, contact the licensed technicians at Keystone Elevator Service & Modernization. Call 781-277-4655 or email us to learn about your options for maintenance programs and inspections.